FAQs

Since all our photo magnets are custom-made and made-to-order, we are unable to accept returns or offer refunds for most orders. However, if your item arrives damaged, please contact us right away through our Contact Page. We’ll work with you to resolve the situation and ensure you are satisfied with your order.

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.

You can contact us by email. You can also open a chat with us by clicking the link provided and let us know if you have any questions or concerns.

As each of our photo magnets is custom-made and made-to-order, we are unable to offer refunds for reasons other than damage. Since your order is personalized just for you, we cannot accept returns if the product doesn’t meet your expectations. However, if your item arrives damaged, please contact us immediately through our Contact Page, and we’ll do our best to resolve the issue.

To order on our website, simply select the offer above and click the 'Buy Now' button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible. Payment is secured by Paypal, Mastercard, Visa, and AMEX.